Tuesday, September 1, 2009
CUSTOMER -1 CORPORATE AMERICA - 0
We've all gone through the grueling process of trying to speak with a human being -preferably not from New Dehli- when we need something from Corporate America.. It's usually a fruitless pursuit that almost always ends with me screaming into the phone,
"I WANT TO TALK TO A HUMAN BEING!!!!! "
Well now we, the consumer, that buy the car, subscribe to the cable service and shop the store, have a tool at our command that balances the scale -slight as it may be- in our favor. The Customer Service Scoreboard, a website that keeps track of the atrocities in alleged customer service the BIG companies trickle down to we peasants that keep them in business. Here's the link to bitch freely.